Solutions

Optimiser votre chaîne de valeur tout en répondant aux attentes du régulateur et des clients

Artificial intelligence for customer experience and compliance


Regulatory obligations require detailed analyses that impact the customer experience.
The introduction of artificial intelligence technologies allows you to offer an unforgettable customer experience while guaranteeing the security of your exchanges.

Challenges and Leverage

Financial institutions

(banks, specialised credit institutions, intermediaries)

Account opening

Account management

Granting of credit

Credit buyback

Termination

Insurance and mutual

Quote

Underwriting

Contract term

Indemnification

Renewal

Termination


The public sector

(administrations, communities, town halls)

Administrative procedures

Administrative form

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Challenges


  • Handle a complex end-to-end business process with AI
  • Control your costs
  • Reduce your risk
  • Guarantee control at every step
  • Improve the customer experience

Levers


Automating with Skapánê means:

  • Deliver a unique customer experience
  • Engage your customers and employees in a digital journey
  • Accelerate decision making
  • Reduce response time
  • Transform low value tasks into high value tasks
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